FAQs

HOW DO I ENTER A COMPETITION?

Simply choose the competition you’d like to enter, answer the question correctly and purchase your ticket(s). Once your order completes our checkout system will randomly assign you your ticket numbers and they will appear in your “My Account” section under “My Entries”.

WHEN IS THE WINNER CHOSEN?

Each competition has a different draw date. The draw date will be shown for each competition individually. 

The draw date may be brought forward if the tickets sell out sooner.

We will not extend the competition end date. 

The only reason we would ever be forced to delay a draw is due to circumstances outside of our control. This could be a technical issue, health, or unavoidable circumstances.

Please Note: The competition end date would still not be extended. Ticket sales will close on the date we advertise. But there may be a delay in carrying out the live draw.

HOW IS THE WINNER SELECTED?

Only successful entries into our competitions are submitted to our random draw process. The MedinetUnited Contest website will generate a totally random winner when the competition closes. There will be a live drawing on The MedinetUnited Youtube, Instagram, or Facebook page. This ensures that all winners are picked at random.

The competition page will be updated with the winning ticket number(s) and all entrants will be informed whether they have been successful via email.

HOW WILL I KNOW IF I’VE WON?

Please make sure all your details are correct when purchasing your ticket and we will do everything we can to get in touch with you. Initially, we email the winners requesting some confirmation details and will then follow up with a call if we don’t hear back.

HOW DO I KNOW THAT THE PRIZES ARE IN GOOD CONDITION OR ARE AUTHENTIC?

We will choose new prizes for our draws. The condition will always be described as accurately as possible and there will be plenty of pics of the actual prize.

HOW WILL I KNOW MY DRAW NUMBER?

Our competitions run on a professionally developed platform and you are randomly assigned numbers when you purchase your tickets. This adds another layer for randomness. Randomly assigned numbers using the ‘Mersenne Twister’ algorithm and our automated platform means our competitions are clear, fair, and transparent.

WHAT HAPPENS IF ALL THE TICKETS AREN’T SOLD BY THE CLOSE DATE?

We will not extend a competition. Regardless of how many tickets sell, the entries will close when the timer runs out. When the tickets sell out before the timer runs out draws may get brought forward. However, if the tickets don’t sell out we will do the draw no matter what. If the tickets don’t sell out then that’s our problem, not yours.

HOW MANY TIMES CAN I ENTER?

The number of entries available to buy is different for each prize. There is always a limit of how many each person can purchase for each competition – unless the competition profits are solely for charity.

ARE YOU A CHARITY?

No – MedinetUnited Contests is a limited business.